Legal & Compliance

    Privacy Policy

    Last updated: 07/31/2026

    Who We Are

    Elysium Vision Agency SRL (“Elysium Vision”, “we”, “us”).
    Registered office: Romania, Alba county.
    Primary service: Patient acquisition and appointment-booking for U.S. dental clinics.

    Information We Collect

    • Lead/booking details: Name, phone, email, city, service interest, preferred time windows.
    • Conversation data: SMS/email/chat used for qualification and scheduling.
    • Operational data: Calendar availability, notification preferences.
    • Usage data: Cookies/pixels/analytics for ad performance and site improvements.
    Note: We do not request medical records or diagnoses. Our system focuses strictly on marketing and scheduling.

    How We Use Information

    • Qualify inquiries, schedule appointments, and send confirmations/reminders.
    • Run/optimize advertising campaigns and measure performance.
    • Provide client support and service updates.
    • Prevent fraud/abuse and maintain platform security.

    Messaging (SMS/Email)

    By submitting a form or contacting us, you consent to receive messages related to booking and service updates. Reply STOP to opt out of SMS; use the Unsubscribe link for emails.

    Cookies & Tracking

    We use pixels (e.g., Meta, Google) and analytics. You can manage cookies directly in your browser settings.

    Sharing & Processors

    We do not sell personal information. We share data strictly with service providers that help us operate:

    • CRM & Messaging Platforms: CRM, workflows, email/SMS dispatch.
    • Telecommunications: SMS/voice transport.
    • Meta / Google: Ads and analytics.
    • Cloud Storage: For creative assets (e.g., Google Drive).

    These providers are contractually limited to using data only to provide their services.

    International Transfers

    Data may be processed in the EU and transferred to the U.S. We rely on contractual safeguards (e.g., Standard Contractual Clauses) and provider security commitments.

    HIPAA Note

    Where required by a clinic, we support HIPAA-conscious workflows and can execute a Business Associate Agreement (BAA). By default, we limit intake to contact details plus service interest, actively avoiding PHI (Protected Health Information).

    Retention

    We keep data only as long as needed for booking, support, and legal obligations. You may explicitly request data deletion at any time.

    Your Rights

    Depending on your location, you may have rights to access, correct, delete, or opt out of certain processing.

    Requests: support@elysiumvision.co (Subject: Privacy Request). We will verify your identity before taking action.

    Security

    We use reasonable administrative, technical, and physical safeguards. However, no system is 100% secure.

    Changes

    We will update this page when our practices change. The “Last updated” date reflects the current version.

    Contact

    Elysium Vision Agency SRL
    Romania, Alba
    support@elysiumvision.co